Square, one of the most ubiquitous names in ordering systems for small businesses and restaurant chains, is launching its first dedicated kiosk hardware with a heavy AI focus.
Square revealed its new Square Kiosk for restaurants with a 21.5-inch touch display and a built-in AI assistant that guests can talk to when placing orders. The kiosk can answer questions such as “What are your vegetarian options?” or “Can you show me everything that’s under $10?” Each screen is trained on a restaurant’s specific menu, including a restaurant’s popular items and which items go well together.
“Now, when you walk up to order from a kiosk, you can actually order in a way that feels really natural and also represents, hopefully, the best of the restaurant as well,” James Schonzeit, head of food and beverage at Square, told ADWEEK.
