[19:42] Soft Skills as the New Hard Skills — Christine explains why the next era of leaders will be defined by leadership empathy, creativity, and problem-solving. As AI takes on routine work, the advantage belongs to those who can think critically, connect authentically, and use AI and human skills to amplify one another.
[25:27] A Mantra for Modern Leaders — Christine ends with a reminder from Dale Carnegie: “The best way to prepare for tomorrow is to do today’s work superbly.” For her, that’s the mindset behind every leadership transformation: showing up fully, leading with intent, and letting excellence shape the future.



