Sam’s Club Is Redefining Membership Experience in the AI Era

[00:25:51] Leadership in the Age of AI — In a world obsessed with automation, Diana centers leadership around humanity. Her mantra—“Be kind. Be curious. Be inclusive. Tell the truth always.”—reflects how she builds teams. She emphasizes risk-taking, embracing imperfection, and leading with empathy. For her, technology scales performance, but culture scales impact.