Hershey is revamping one of marketing’s oldest measurement tools—marketing mix modeling—by enlisting agentic AI in a bid to turn what has historically been a slow, backward-looking process into something closer to real-time.
The confectionery giant, home to brands like Reese’s and Skinny Pop, is working with the analytics platforms Mutinex and Tracer to automate marketing mix modeling — a statistical technique that measures how media spending and other variables drive sales — making it faster and more frequent.
Mutinex, underpinned by Claude and Gemini, now gives Hershey a faster, always-on MMM system that supports monthly decisions across media and trade spend. Previously the company ran manual analysis at much slower cycles, according to CEO Henry Innis. “We were getting the full read of 2024 [data] midway through 2025, while we were planning for 2026,” said Vinny Rinaldi, vp of media and marketing technology at Hershey. “That alone is just not conducive to where marketers need to be.”
Tracer functions as the plumbing behind Hershey’s new MMM setup, cleaning and standardizing fragmented data across marketing and retail systems so Mutinex’s models can run faster and more reliably.
Hershey’s move comes as CMOs look to bolster media measurement with AI amid growing fragmentation and tighter budgets. At the same time, agentic AI systems are drawing increased attention across the industry for their ability to automate parts of the marketing workflow, and potentially making marketing spend easier to evaluate as an investment rather than a cost.
“Marketing is not viewed as credible when it comes to investment. A lot of that has to do with skepticism around how attribution has been done historically,” said Lou Paskalis, market advisor at Mutinex.
